Privacy Policy

 

Lift In Secret understands the importance of your privacy and ensures that all of your personal information is handled in accordance with the Privacy Act 1988 (Cth)

The aim of this Privacy Policy is to provide you with information about how we collect, use, share, and safeguard your personal data. This Privacy Policy also tells you about your rights and choices with respect to your personal data, and how you can reach us to get answers to your questions.

Personal Information we collect includes all information about:

  • Your name

  • Address

  • Account details

  • Gender and preferred language

  • Username and password

  • Payment information (such as your payment method, payment card number, expiration date, delivery address, and billing address)

  • Purchase history

  • Product preferences and communication channel preferences

HOW WE USE THE INFORMATION

We may use the information you provide to:

  • Send you promotional materials or other communications

  • Provide requested information, products, and services to you

  • Contact you to follow up or confirm your orders, appointments, returns, or refunds and to send you other non-marketing communications related to products and services we provide to you

  • Process your payment and/or gift card transactions

  • Create and manage your online account, including access to your online and in-store purchase history

  • Assist with product selection and replenishment, including through our customer registry

  • Administer our membership list and loyalty program list

  • Respond to your inquiries

  • Tailor ads on our website and elsewhere to your interests and history with us

  • Process and communicate with you about your orders and return requests

  • Communicate with you about, and administer your participation in, loyalty program, special events, contests, sweepstakes, programs, surveys and other offers

YOUR RIGHTS AND CHOICES

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below:


Email Opt-Out

You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us.

Text Message Opt-Out

You can request that we refrain from sending you text messages by contacting us.

HOW TO CONTACT US

If you have any questions, complaints or comments about this Privacy Policy, or if you would like us to update information, we have about you or your preferences, please contact us emailing on on info@liftinsecret.com.au